Entrepreneurs & Small Business · Compass

Compass QuickFix

Fix what's broken in your existing Salesforce or Microsoft setup. Compass QuickFix is a targeted remediation engagement that diagnoses and resolves specific configuration problems, data issues, or adoption gaps in your current platform.

What QuickFix addresses

The problems that quietly break a platform

QuickFix targets the specific issues that keep your Salesforce or Microsoft setup from working the way it should — the ones that turn good software into a daily frustration.

Automation

Misconfigured workflows

Workflows and automation rules that fire at the wrong time, skip steps, or don't run at all — diagnosed and corrected so your processes actually execute.

Data

Data quality & duplicates

Duplicate records, inconsistent fields, and messy data that make reporting untrustworthy — cleaned up and deduplicated so your numbers mean something again.

Adoption

Adoption & training gaps

A platform the team avoids because nobody set it up for how they work — reconfigured and reinforced with the training that closes the adoption gap.

Integrations

Integration failures

Connections between platforms that silently break — data that stops syncing, hand-offs that drop — traced, repaired, and validated end to end.

Access

Permissions & access control

The wrong people seeing the wrong things — or the right people locked out — sorted into clean, sensible permission and access rules.

Outcome

A setup you can rely on

Whatever's broken today, QuickFix ends the same way: a validated configuration that does what it's supposed to, so you can stop working around your own systems.

How it works

Diagnose, remediate, validate — in 30 days

QuickFix is a scoped engagement with a clear path: we find what's wrong, we fix it, and we prove it works — without a long, open-ended project.

Step 1

Diagnose

We assess your current setup and pinpoint the specific configuration, data, integration, or adoption problems behind the symptoms you're seeing — and scope exactly what we'll fix.

Step 2

Remediate

We resolve the issues at the source — correcting workflows, cleaning data, repairing integrations, and setting permissions right — rather than patching over the symptoms.

Step 3

Validate

We confirm the fixes hold — testing the workflows, the data, and the connections — so you hand over to your team a platform that's been proven to work, not just promised to.

QuickFix is a one-time remediation service delivered in 30 days. After go-live, ongoing management is available through the Compass platform.

QuickStart vs. QuickFix

Building fresh, or fixing what you have?

Both get you to a platform you can rely on — the right one depends on where you're starting from.

Clean build

QuickStart

The fast path when you're starting from scratch. NovoCircle stands up a clean Compass platform — configured to the Compass standard and to how your business runs — and gets you live without a long, open-ended project.

Stand up a clean platform →
Repair

QuickFix

The right path when you already have Salesforce or Microsoft, but it isn't working the way it should. QuickFix diagnoses and repairs the specific problems in your current setup — without rebuilding what's already good.

Repair an existing setup →

Not sure which fits? Tell us what you're working with on a discovery call and we'll point you to the right one.

What happens after it's fixed

A remediation that doesn't hold isn't worth much. QuickFix ends with a validated configuration you can rely on — and from there, you have the option to keep it that way without standing up an IT team of your own.

Ongoing management is available through the Compass platform. NovoCircle handles the administration — user changes, updates, and the work of keeping everything configured and connected — so the fix stays fixed and your attention stays on the business.

Questions

About Compass QuickFix

What exactly is Compass QuickFix?
Compass QuickFix is a targeted remediation engagement that diagnoses and resolves specific problems in your existing Salesforce or Microsoft setup. It's a scoped, time-boxed project — diagnose, fix, validate — delivered in 30 days, ending with a platform you can actually rely on.
What kinds of problems does QuickFix fix?
QuickFix addresses the issues that quietly break a platform: misconfigured workflows and automation rules, data quality and deduplication problems, user adoption and training gaps, integration failures between connected platforms, and permission and access control issues.
How is QuickFix different from QuickStart?
QuickStart stands up a clean Compass platform from scratch and gets you live fast. QuickFix repairs a platform you already have — diagnosing and resolving the specific problems in your current Salesforce or Microsoft setup rather than rebuilding it. If you have nothing yet, start with QuickStart; if what you have isn't working, choose QuickFix.
What happens after QuickFix is done?
QuickFix ends with a validated setup you can rely on. From there, ongoing management is available through the Compass platform, so NovoCircle keeps your systems configured, integrated, and running — without you needing to stand up a big IT team.

Got a Salesforce or Microsoft setup that isn't working? Let's fix it.

Tell us what's broken on a discovery call and we'll scope a QuickFix to put it right in 30 days. Explore everything for small business on the Entrepreneurs hub.

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